Travel and hospitality

Tourism and Boat-Trip Operator

Tourism, attractions and boat trips

A WhatsApp sales agent collects trip details, explains the relevant options and hands a complete lead summary to a human representative.

WhatsApp Business API

AI Agent

Cloud Database

Agent Dashboard

Challenge

The challenge

Travel inquiries arrived with a changing mix of dates, party size, trip type, hotel and transport questions. Representatives repeatedly gathered and reorganized the same information by hand.

Solution

The solution

We built a WhatsApp AI sales agent that holds a natural conversation, captures the trip details, provides travel guidance based on the hotel area and stores a structured lead record. A representative workspace shows the conversation and summary and supports human takeover at any point.

Our Approach

Capture dates, party size and trip type

Provide distance and transport guidance by hotel area

Hand over a summarized lead with full conversation context

Store every inquiry in a cloud database

Technologies Used

WhatsApp Business APIAI AgentCloud DatabaseAgent Dashboard

The service behind this project

Business automation

Results

The result

Each inquiry reaches the representative as an organized sales opportunity instead of a scattered message thread, with no need to collect the same details again.

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