Sales and service automation that prepares a better human conversation
Receive inquiries, collect details, log to CRM and create follow-up while decisions, negotiation and exceptions stay with staff.
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The agent identifies the product or service and collects details needed for a quote.
Approved general information is sent without inventing a price, and a CRM opportunity and task are opened.
A representative receives the summary and continues; after the quote, an internal reminder follows the agreed rule.
What is sales and service automation?
Sales-and-service automation at Automaziot AI handles the repeatable work before and after a human conversation — inquiry intake, baseline questions, CRM logging and opening a follow-up task — so every conversation starts from a better place and the decision stays with the rep.
Example: from a price request to a prepared representative call
Step 1
The agent identifies the product or service and collects details needed for a quote.
Step 2
Approved general information is sent without inventing a price, and a CRM opportunity and task are opened.
Step 3
A representative receives the summary and continues; after the quote, an internal reminder follows the agreed rule.
Commercial authority, knowledge and follow-up
People keep decisions
Negotiation, discounts, credit, refunds and professional questions go to authorized staff.
Owned knowledge source
Price, policy and product information come from approved sources; stale information stops the workflow.
Sequences have stop conditions
Define attempt count, spacing, channel, opt-out and status changes that stop follow-up.
Questions before defining scope
Our customers want a professional, not a bot.
Use automation only to receive the inquiry, collect details and log context, then transfer immediately. It does not have to conduct the professional conversation.
Can the agent handle price objections?
It can identify the topic and collect context, but discounts, negotiation and commitments require clear authority. Human handoff is often the correct action.
How do we avoid annoying follow-up?
Define attempt count, spacing, channel, stop conditions and opt-out. A reply, stop request or status change ends the sequence.
Can it help with existing customers too?
Yes. The system can answer questions, keep customers updated, log every inquiry and pass the cases that need personal attention to your team.
How much does sales and service automation cost?
A WhatsApp AI agent for a business starts at ILS 10,200 to set up, including the business number, the server and an agent control room; an agent with a management system (CRM) from ILS 18,200, and a multi-agent system from ILS 25,350. Enterprise multi-department systems run ILS 120,000–400,000. All prices are ex-VAT, one-time setup with no monthly fee. The full component price list is on the pricing page.
Good sales and service automation prepares context and a next task for the rep, and the decision stays with your team.
One-time setup, ex-VAT. WhatsApp messages, server and AI are paid directly to the providers (about ILS 100–500 a month). The full price list is on the pricing page.
Which repeatable work can prepare the representative?
Share repeat questions, price source, follow-up stages and what requires authorized staff. We will define boundaries before action.
Want to see what this could do in your business?
Leave your name and phone number. We will get back to you, hear what is happening today and suggest a first direction.