Aesthetics and Dental Clinic Network

The Solution

Automaziot built an end-to-end AI solution for both clinics on a single shared infrastructure. For each business we set up a WhatsApp sales agent connected directly to the leads from Meta ads: for the aesthetics clinic — an agent that answers questions about treatments (threads, injections, devices), prices and the recovery process, sends relevant photos and videos based on the treatment type, sends a link to book an appointment in the appointment management system, and hands off to a human representative with the conversation context and a smart alert to the team; and for the dental clinic — a parallel agent for initial response and appointment booking. On top of the agents we built a full customer journey with a returning-patient recognition mechanism, automatic follow-up after treatment, and reminders, alongside an email automation connected to the appointment management system that processes appointments, cancellations and updates and distributes alerts to the team. All activity sits on a SQL-based customer management system that records customer details, conversations, appointments and statuses, and above it a unified management dashboard for both businesses — letting the team independently update treatments, prices and content, view the agent's conversations and join them when needed, with infrastructure that can be expanded to a third business later on.