Sales and service

WhatsApp Sales Agent for a Kitchen Retail Network

Retail, kitchens and multi-branch sales

A sales agent captures inquiry details and files, books a call, updates the existing lead system and hands the team a complete summary.

WhatsApp Business API

Outlook 365

Lead Management API

Supabase

n8n

Challenge

The challenge

WhatsApp leads arrived with questions, files and plans. The team separately gathered information, scheduled calls and updated the lead-management system.

Solution

The solution

We built a WhatsApp AI sales agent for qualification and file capture, real-time availability checking and Outlook 365 booking, structured team alerts and updates to the existing lead system. A dashboard manages knowledge, users and conversations.

Our Approach

Qualify leads and collect files in WhatsApp

Check availability and book in Outlook

Send structured summaries and team alerts

Update the existing lead-management system

Manage knowledge and conversations in a dashboard

Technologies Used

WhatsApp Business APIOutlook 365Lead Management APISupabasen8n

The service behind this project

Business automation

Results

The result

The sales team receives a call-ready lead with details, files and a booked time, without re-entering information across channels.

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