
AI Agents
8 min read
What is a Voice AI Agent (AI Phone Representative)? The 2026 Business Guide
A voice AI agent is an automated phone representative powered by artificial intelligence — answering incoming calls, understanding natural Hebrew, filtering and logging inquiries, and transferring to a human agent only when necessary. Complete guide: how it works, who it is for, how it differs from old IVR, and how long it takes to set up.
